gee999 Privacy Policy

1.1 Registration & Identity Data

When you create a gee999 account, we collect the following information directly from you:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you meet the 21+ age requirement)
• Mobile phone number registered in Bangladesh
• Email address (if provided during registration)
• Preferred username and encrypted password
• City or region of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna)

1.2 Payment & Financial Data

To process deposits and withdrawals through bKash, Nagad, Rocket, Upay, and bank transfers, we collect:

• Mobile wallet account numbers (bKash, Nagad, Rocket, Upay)
• Bank account details where bank transfer is selected (account number, bank name, branch)
• Transaction reference numbers and timestamps
• Deposit and withdrawal amounts in Bangladeshi Taka (BDT)

gee999 does not store full card numbers or CVV codes. Payment processing is handled by certified third-party payment gateways that operate under their own privacy and security frameworks.

1.3 Technical & Usage Data

When you access the gee999 platform, our servers and analytics tools automatically collect the following technical data:

• IP address and approximate geographic location derived from it
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and navigation paths
• Game sessions accessed, bet amounts placed, and game outcomes (for account records)
• Session duration and login timestamps
• Referral source (how you arrived at gee999.bet)

1.4 Support & Communication Data

If you contact gee999 through our support channels, we retain records of those communications, including:

• The content of messages sent to our support team
• Any documents or screenshots you submit as part of a dispute or verification request
• Identity verification documents (NID, passport) submitted for KYC purposes
• The date, time, and outcome of each support interaction

2.1 Account Management & Service Delivery

We use your registration data to create and maintain your gee999 account, verify your identity, process your login sessions, and deliver the betting and gaming services you have requested. This is necessary for the performance of our contract with you as a player.

2.2 Payment Processing

Your payment details are used exclusively to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks. We retain transaction records to resolve disputes, reconcile accounts, and comply with financial record-keeping requirements. Payment data is shared only with the relevant payment processor to complete the transaction.

2.3 Age Verification & Responsible Gaming

Your date of birth and identity documents are used to confirm that you meet the 21+ age requirement. This data is also used to administer responsible gaming tools such as self-exclusion requests, deposit limits, and cooling-off periods. Where we identify behaviour that may indicate problem gambling, we may use account activity data to proactively contact a player or restrict account functionality.

2.4 Fraud Prevention & Security

Technical data including IP addresses, device fingerprints, and login patterns are analysed to detect and prevent fraudulent activity, account takeovers, bonus abuse, and money laundering. This processing is necessary for gee999's legitimate interests in maintaining a fair, secure platform for all players.

2.5 Platform Improvement & Analytics

Aggregated and anonymised usage data is used to understand how players navigate the gee999 platform, which games and betting markets are most popular, and where technical improvements are needed. This analytical processing does not identify individual players and is used purely to improve the overall user experience.

2.6 Promotional Communications

With your consent, gee999 may use your contact details to send you information about promotions, bonuses, new games, and seasonal offers relevant to the Bangladesh market — such as special offers during Eid, Pohela Boishakh, BPL season, or T20 tournaments. You may withdraw consent for promotional communications at any time by contacting our support team. Withdrawal of consent for marketing does not affect the lawfulness of any processing already carried out.

3.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. gee999 uses cookies and similar technologies (local storage, session tokens) to keep you logged in between sessions, remember your preferences, and collect usage analytics. Cookies do not contain your payment details or passwords.

3.2 Types of Cookies We Use

• Essential cookies: Required for the platform to function. These enable your login session, maintain your account state, and keep your bet slip active. You cannot opt out of essential cookies without disabling platform functionality.
• Analytics cookies: Used to collect aggregated data on how players use the platform. This helps us identify popular pages, detect navigation errors, and improve load times. Analytics data is anonymised before storage.
• Preference cookies: Remember your display preferences such as your selected sports league or game category, so the platform feels personalised on your next visit.
• Security cookies: Used to detect suspicious login activity and flag sessions that may indicate an account takeover attempt.

3.3 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern mobile browsers (Chrome for Android, Safari for iOS) allow you to block or delete cookies at any time. Note that disabling certain cookies may affect the functionality of the gee999 platform, including your ability to stay logged in during a session.

gee999 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances:

4.1 Payment Service Providers

To process your transactions, we share the minimum required payment details with authorised payment processors — specifically bKash, Nagad, Rocket, Upay, and our partner banking institutions (BRAC Bank, City Bank, Dutch-Bangla Bank, Islami Bank, Sonali Bank). These providers process your data only for the purpose of completing your transaction and are contractually bound to protect your data.

4.2 Game Technology Providers

Our game providers — including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi — may receive limited session data (such as your anonymous player ID and bet amounts) to power game functionality and resolve round disputes. These providers do not receive your full identity information or payment details.

4.3 Legal & Regulatory Disclosures

gee999 may disclose personal data where required to do so by applicable law, court order, or in response to a legitimate request from a law enforcement agency. In cases involving suspected money laundering, fraud, or underage gambling, gee999 may proactively share relevant data with the appropriate authorities without prior notice to the player concerned.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of gee999's business assets, player data may be transferred to the acquiring entity as part of that transaction. We will provide notice of any such change via a prominent notice on the platform, and your continued use of the platform following the change will constitute acceptance of the updated data controller.

gee999 takes the security of your personal data seriously. We implement a range of technical and organisational security measures to protect your information against unauthorised access, loss, alteration, or disclosure.

• All data transmitted between your device and gee999 servers is encrypted using 256-bit SSL/TLS technology. You can verify this by looking for the padlock icon in your browser's address bar when using the platform.
• Account passwords are stored using one-way cryptographic hashing. gee999 staff cannot view your password in plain text under any circumstances.
• Access to player data within gee999's internal systems is restricted on a strict need-to-know basis. Staff members with access to player data are bound by confidentiality obligations.
• Our servers are hosted in secured data centres with physical and network-level access controls, regular security audits, and automated intrusion detection systems.
• KYC documents submitted for identity verification are stored in an encrypted document vault and accessed only by authorised compliance staff.

gee999 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

When personal data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to an individual player. Where data must be retained for legal or regulatory reasons beyond these periods, it is stored in a restricted archive with no operational access.

Right of Access

You have the right to request a copy of the personal data gee999 holds about you. We will provide this in a readable format within 30 days of a verified request, at no charge for the first request in any 12-month period.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For certain data types (such as your legal name or date of birth), we may require documentary evidence before making a correction.

Right to Erasure

You may request deletion of your personal data in certain circumstances — for example, if you close your account and the data is no longer needed for legal or contractual purposes. Note that gee999 may be required to retain certain data (such as transaction records) for a statutory period even after an erasure request, as described in Section 6.

Right to Withdraw Marketing Consent

If you have consented to receive promotional communications from gee999, you may withdraw that consent at any time by contacting support. Withdrawal will be processed within 5 business days. This does not affect your right to continue using the platform or accessing non-promotional service communications.

Right to Data Portability

You have the right to receive the personal data you have provided to gee999 in a structured, commonly used, and machine-readable format. This applies to data processed on the basis of your consent or a contract between you and gee999.

The gee999 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by a person under 21, we will immediately delete that data, close the associated account, and void all transactions. If you believe a minor has registered on the platform, please contact support@gee999.bet immediately.

gee999 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page. We may also notify registered players of significant changes via on-platform messaging. Your continued use of the gee999 platform after any change is posted constitutes your acceptance of the revised Policy.

We encourage you to review this page periodically so that you remain informed about how gee999 collects and uses your personal data. If you have any questions about a specific change, contact our support team before continuing to use the platform.